Taking Google Shopping to the Next Level

wishlistOver the year I’ve witnessed a lot of frustration about the lack of keywords in shopping campaigns. Oftentimes I wanted to to say, “Hey, actually…”. But it was too soon. I had to keep the secret.

A few months back, Kirk Williams published a 2014 Google Shopping Wishlist with keyword targeting being the number one wish. As it turns out, with Christmas shopping in full swing, Google still hasn’t fulfilled this wish and has given no indication that they ever will.

But now the time to reveal the secret has come. Let me show you how it’s done.

Marketing FestivalIn November I had the incredible honor to speak at Marketing Festival. This international conference with over a thousand passionate online marketers had only one track and only let a few hand picked experts speak. It was the perfect venue to reveal not only the tactic that enables us to bid on individual keywords, but also a complete strategy that utilizes this tactic on a larger scale.

All of the presentations were filmed in awesome quality. They sell them all for 40 Euros (about 50 US Dollars), but I was able to convince them to let me show mine here. So – enjoy this handsome German explaining how to take Google Shopping to the next level.

Now I’d ask for your comments but if you want to get to work right away, I understand 😉

About Martin Roettgerding
Martin Roettgerding is the head of SEM at SEO/SEM agency Bloofusion Germany. On Twitter he goes by the name @bloomarty, and you can find him regularly on #ppcchat.

  • Jordan McClements

    Marty, thanks very much for this.

    I have noticed this myself with Google Shopping but was not 100% sure of he best way to get around the problem.

    It’s not often I watch a presentation and and think that it was time very well spent! 🙂

  • Calin Sandici

    Thank you for sharing this presentation, Martin, it sure is a smart way of controlling shopping campaigns.

    Being somewhat OCD about the search queries that shopping campaigns attract, I used a rather different approach.

    I try to keep search terms product-oriented as much as possible and for the more general terms (asics / running shoes) I either use them as negatives and leave them be or use them as negatives in the shopping campaign and as keywords for text ads that lead to brand / product category pages as they are a) more relevant for the query and b) showcase a larger selection which the visitor might not see for websites that do not have state of the art “related products” or “people who bought this also looked at” pages.

    I’m also using a bit of traffic shaping methods, meaning that for a search term such as “running shoes” I add it as a negative in all ad groups except 1-2-3 that are best sellers in the running shoes category.

    But all this means a rather complicated structure and quite a bit of work. Your strategy, on the other hand, looks like it would take less time to deploy and maintain.

  • David Bailey

    Hi Martin,

    Really enjoyed the video. Unfortunately I don’t think that approach would work for us as brand names or product info aren’t frequently searched for in relation to our products. Have you done any work on similar businesses to us in terms of campaign structure?

    Thanks,

    David

    • Martin Röttgerding

      Hi David,
      We mainly use this structure for brand and product related keywords, but other segmentations can be done the same way. The key is finding the right patterns. One such pattern could be technical terms: Maybe people who know a bit about a product don’t use layman terms anymore. Technical terms could then be worth more. Or maybe there are other patterns for more valuable terms.. people looking for specific quantities, sizes, or colors are often further down the funnel.
      Or you could still segment by brand. Even if it’s not often that people look for it – when they do eventually you could make sure you’re there.
      Martin

      • Yeah, I’ve found success with this even in non-grouped terms. Literally, identifying those converting terms and pulling them into another campaign, even if no rhyme or reason to them other than that they are profitable terms. As time goes on, continue to update it with negatives for traffic funneling.

        Shopping – Widgets – Low-Converting – US
        Priority: High
        Lower Bids.

        Shopping – Widgets – High-Converting – US
        Priority: Medium
        Higher Bids.

  • I’ve been implementing and chewing and implementing and chewing ever since I saw this. One test of a strong strategy is time. The more time I spend on this strategy and the more data that comes from it, the more I realize how truly brilliant it is. Well done, Martin. Someday I want to shake your hand.

  • Jordan McClements

    As an aside… I have noticed after using this method a for a fair while now that occasionally non brand searches will appear in my brand campaign even though it has a lower priority than the non brand campaign. It doesn’t happen very often but it is puzzling if the priority is meant to ensure that the brand campaign bids are only taken into account when negatives prevent the non brand campaign from being used..

    • You are using a shared budget on those 2 Brand/Non-Brand campaigns?

      • Jordan McClements

        aaarrgh – I can’t remember off top of my head. Would this make a difference?

        • It doesn’t make a big diff unless 1 hits a budget cap.

          If, let’s say your NB campaign hits a cap and drops off, then the whole strategy goes out the window because all of those non-brand queries shift into the brand/SKU campaigns, and those are usually higher bids so CPCs go high on poor converting, general terms.

          • Also another suggestion is if you’re using every variant of the negative (misspellings, plural, tense, etc).

          • Jordan McClements

            No, that’s not it either.

          • Jordan McClements

            Ah, yes I see what you mean. No, I use shared shopping budgets.

          • Another idea here is If/When you add keywords as negatives into the NB campaign, you also have to add those now into the BR campaign (every time!) or you will end up just pushing them into the BR.

            As a sidenote, I don’t think you’re going crazy. I haven’t done any exhaustive research, but I believe I’m seeing the same thing in my accounts. I have to keep a close eye on SQR it seems, especially in my SKU campaigns.

          • Martin Röttgerding

            Hey,
            Don’t bother finding a good reason for this behavior – there is none. As mentioned on Twitter, we’ve been seeing this as well. It has to do with budget constraints. If you narrow down the dates when this phenomenon occured, you’ll should find that you came close to your budget cap on those days. We’ve been on this for some time now…

            I’ll share details in a blog post soon, maybe over the weekend.

          • Jordan McClements

            Though you may have hit on something. Maybe the shared budget is not working 100% as it should?

          • Do you have it set to accelerated delivery? Perhaps this is somehow part of the equation. Perhaps when not set to accelerated, even with a shared budget, Google determines to show certain campaigns for certain queries. This could explain why sometimes those NB terms still slip through.

  • Grzegorz Bogdański

    Very informative, thank you!

  • aidin

    Great presentation.

    What match type should be used for negative keywords? I’m assuming phrase.

    Thanks

    • Martin Röttgerding

      Hey aidin,
      Phrase or broad will do.

  • Snows White

    Hey Martin. That was quite enlightening.

    So basically, we can make separate three campaigns for each category or subcategory with a shared budget using the keywords.

    We dont have to use custom lables as such? If yes, then how?

    In category ELECTRICAL, I have LED Lights which are further segmented into LED bulbs, LED Strp Lights, LED Flood Lights

    So my structure would be:

    1. LED Bulbs – Product

    2. Buy Syska LED Bulbs Online-Brand

    3. Rest

    Priority low, med & high in that order.

    Where and how do I use custom labels?

    Thanks in advance

  • Mike

    I really enjoyed your video.

    I came up with a similar strategy early last year right around when shopping campaigns were released. I was managing PLAs for a watch company. Similarly I had the 3 separate campaigns and 3 different bidding levels, but I kind of had the reverse way of employing the negative keywords. I had the luxury of a good amount of history of search terms and metrics from the already running PLA campaigns.

    For the original campaign, I had designated that for model number searches. I added negative keywords for any search terms that have ever spent over $10 or 5 clicks or something like that, that did not contain a number. The 2nd campaign had lower bids and negative keywords from any search terms that did not contain brand names or specific names of the watch. The third campaign had the lowest bids with very few negative keywords.

    I didn’t mess with the priority levels as I would assume the bidding levels would control the hierarchy of the campaigns. I guess I also didn’t fully trust Google’s priority level settings. It’s actually good to know that works. All of these campaigns had basically unlimited budgets. If a model number search slipped into another campaign, who cares I thought. Obviously I had to constantly review search terms and keep adding in negative keywords to the first 2 campaigns.

    Although a little different in implementation i think it achieved pretty much the same results and the performance of the PLAs had improved dramatically.

    Curious to know what you think.

  • Chris

    Martin,

    Excellent video, fantastic.

    Had a question about bidding for each campaign. If for example (to keep it simple) the existing Shopping campaign has a $1.00 bid, what do you recommend for the bids for each of the campaigns you recommend: Brands, Products, Everything Else. Bid less than $1.00 for the Everything Else & Brands, or bump up the Products campaign to say $3.00 click, have the Brands campaign at less than that ($2.00) and the Everything Else campaign at for example $1.00?

    In other words is your base for bidding higher or lower the original bids you had before implementing your strategy, going higher than that, or is it taking the original bid as the highest and the other two campaigns bid lower? Thanks!

    • Martin Röttgerding

      Hi Chris,
      Your original shopping campaign is probably tuned to the average value of a click. Since its an average, the separate parts have to be both above and below.

      If you split it up into products, brands and rest, the value of product related queries will be above the average, brands will probably above as well, and the rest will be below. Your new bids could be $2, $1.50, and $0.50, for example.

      What preciselyI the right values will be cannot tell you as it depends on your individual case. You could just split up your traffic, use the old bids (the $1) in the duplicated campaigns and then adjust them according to their results.

      • Chris

        Excellent, thank you!

  • Nice share..

    Thanks for sharing such an informative post with us. Marketing trends are changing very soon and its important to go with the flow in order to taste success.

    Your ideas are great and the way you have express them is quite fascinating
    Keep up the good work..

    Zeev
    http://h2odigital.ca/

  • Stu

    We’ve set up some test campaigns with the three tiers but finding that the product campaign is receiving no traffic. The campaign works as we switched it to medium for a few days and it stole all the traffic from the brand tier, so we’re left scratching our heads.

    • Martin Röttgerding

      Hi Stu,

      I’ve heard about this twice recently. In both cases there was no good reason, but when they switch their negatives to broad instead of phrase match, it worked.

      • Stu

        Thanks Martin, we’ll give this a go and let you know if it works

  • Julian

    Hi Martin, I’ve been using your strategy since I discovered your post a year ago. Recently I read an article that it’s related to our campaigns performance: http://www.ppchero.com/googles-not-selling-your-products-like-it-used-to/

    I would appreciate if you could share your thoughts and if there’s is any update to improve our campaign’s results.

    Thanks a lot for your great job.